- 9:00: – 4:00:
- Red Dot Design Museum
- Gelsenkirchener Strasse 181, 45309 Essen
This year's leitmotif "The Core of Commerce" deals with the essential success factor for business projects in our digital world: the customer and his needs.
Together with renowned speakers from research, science and practice, we will shed light on what service models need to look like today in order to inspire people and where artificial intelligence and IoT can already help us to think and act in a more customer-centric way.