communicode AG
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User Experience-Review in Shopware 6

Make more out of your current Shopware 6 webshop and fully utilise all the possibilities of the new version. Our professional UX review will provide you with valuable insights and approaches on how to not only fulfill these requirements, but even exceed them.
In a UX review, our experts analyse the hurdles your customers encounter in the purchasing process and how these can be optimally resolved.
Our aim is to ensure that your shop's user-friendliness, performance, customer experience and customer loyalty always meet current requirements and, in the best case, exceed them.
The factors reviewed include, among others:
  • structure
  • navigation
  • usability
  • design
  • image composition

Central aspects of UX review

Responsive Design

You get an overview of whether your online shop is optimally displayed on different devices and screen sizes.

Design and layout

We give you valuable advice on the impact of your content and the overall appearance of your shop. We take into account the needs of your target group and the protection of your brand identity.

User-friendliness

We check to what extent the structure of the categories, navigation and other important elements in the shop contribute to user-friendliness. After all, your customers should be able to find their desired products quickly.

Checkout process

We test the order process and uncover possible conversion friction points for you. In this way, we can specifically determine which measures you can use to favour your customers' purchasing decisions.

Performance

Good and frustration-free performance pleases customers and search engines alike. You get a concrete overview of the loading times of your pages.

From theory to practice

Upon completion of the comprehensive UX review, you will receive a detailed report with clear recommendations for action, taking into account recognised guidelines, standards and heuristics that are specifically tailored to the requirements and goals of your online shop.

We provide you with practical tips and strategies to improve the customer experience, increase conversion rates and ultimately maximise your sales.

On request, we can also put these suggestions directly into practice for you.

The advantages of a UX review by communicode

  • The user experience in your shop is significantly improved.
  • You can look forward to increasing conversion rates and more sales.
  • Customer satisfaction and customer loyalty increase noticeably.
  • Gain a real competitive advantage through valuable insights.
  • What you invest in the UX review will come back to you in the form of higher sales and customer loyalty.

With these features, Shopware 6 optimises the customer journey

  • Out-of-the-box without limits
    +

    Thanks to the headless architecture, best-of-breed environments can be customised and the functions you really need can be put together.

    An extensive range of plugins is available in the Shopware Store.

  • Multichannel support
    +

    A seamless customer journey across different channels and their touchpoints brings you closer to your customers (desktop, mobile, POS).

    Turn your shop into a hub for your products for Google Shopping, Amazon, Ebay, Facebook, Instagram & Co.

  • Flexibility at work
    +

    Promotions, campaigns, discounts, experience worlds and content can be flexibly created and customised.

    Create your own templates with templates and without programming effort.

    Thanks to the optimised UI, you can react flexibly and quickly to new trends or seasonal and regional events with special marketing campaigns.

  • Interaction, design & experiences around your products
    +

    You can use images, text, videos and banners in an even more targeted way to attract the attention of your customers.

    You can use different layouts, colours, fonts and styles to adapt the worlds of experience to your brand design.

  • A/B tests and analysis
    +

    You can easily create different versions of your experience worlds.

    Then analyse and compare the data and key figures to improve the conversion rate in a targeted manner.

  • Personalised content for different customer groups
    +

    You can create and display specific offers, recommendations or messages for predefined customer groups.

    Personalised content increases relevance and added value for customers and prospects.

Always the decisive step ahead

Our customers have had very good experiences with regularly carrying out the UX review described above. Because
e-commerce and the requirements of customers are constantly changing. A long-term partnership with communicode therefore means that you are always a decisive step ahead of your competitors.

Talk to us about your project!

Request an appointment today for a free, no-obligation consultation!
Let's talk about it
Are you planning a project and have questions? Make an appointment now.
To contact form
Swen Schollenbruch

Swen Schollenbruch

Account Management

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