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The end of an era. The cat is now out of the bag: SAP has announced that it will discontinue support for its last on-premise commerce version at the end of July 2026. Both market requirements and technical capabilities have continued to evolve in recent years. SAP Commerce, formerly known as SAP Hybris, has helped companies successfully run their e-commerce businesses for many years. With SAP's discontinuation of the on-premise versions, IT decision-makers are now forced to take action.

End of support for SAP Commerce on-premise – Act now instead of waiting

Why change at all? In a dynamic e-commerce landscape, flexibility is the key to success. Customer needs are constantly changing, new technologies and trends are emerging at a rapid pace, and competition is intensifying. To remain successful in this environment, companies must continuously develop their e-commerce platforms. Many shop operators are faced with the challenge of modernizing their e-commerce platforms to keep pace with the increasing demands of their customers. However, existing systems are often unable to bring these requirements to market at the required speed. Against the backdrop of the approaching end of support for SAP Commerce on-premise, this article looks at replacing a monolith with composable commerce using the example of SAP Commerce migration.

Start your SAP Commerce migration now: Composable Commerce as an alternative to monoliths

B2B Commerce - low process costs - more customer experience and customer loyalty. 

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B2B Commerce - What's next in a post-corona period? 

In the following article we would like to look at different questions and survival strategies on the way to individual digital transformation.

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In our article we show how you can make even more of your customer loyalty potential with the right fulfilment strategy.

Focus on the customer: fulfilment as a customer loyalty measure 

Online retailers can use PSD2 in a benefit-oriented and efficient manner. We say how.

PSD 2 ready? That changes for shop operators and customers

In our article we show how Emarsys works within the SAP landscape and what advantages it brings.

SAP Emarsys – what is it all about? 

Win (back) customers through personalized addressing across all channels: We show how this can work. 

What does "Omni-Channel Customer Engagement" mean? 

The expectations of B2B customers have changed fundamentally in recent years. In their private lives, users are used to relevant content being shared digitally that corresponds to their interests. This expectation is increasingly being transferred to professional contexts. This presents marketing and sales with new challenges, but at the same time offers enormous potential for more relevance in communication. The key: personalization in B2B.

Personalization in B2B: More relevance, better customer approach

The new Product Safety Regulation GPSR 2023/988 came into force on December 13, 2024. It affects all companies that sell products in the European single market - both online and offline. Online retailers in particular should act now, as the obligations in e-commerce are extensive. The Product Safety Regulation requires more transparency, better traceability and the digital provision of safety-relevant information.

GPSR 2023/988: Product safety goes digital - what online retailers need to know

Successful e-commerce is closely linked to a precise digital marketing strategy. The key lies in **individual customer communication**. No one knows your customers as well as you do. We leverage this advantage to efficiently manage personalized campaigns with the help of **marketing automation** and measurably increase the impact of your marketing. With modern tools and systems, marketing activities can be **planned, automated, and analyzed in a targeted manner** to ensure the long-term success of your digital marketing.

Marketing automation in e-commerce: Target customers and manage processes intelligently

Michael Wolfframm

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marketing-automation-en

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Michael Ochtrop

When it comes to digital sales channels, it is no longer enough to simply present products in a technically accurate manner. It is crucial that **product information is consistent, contextualized, and tailored to the target audience** in order to inform and convince.
**Product Experience Management (PXM)** helps companies present their products across all digital touchpoints in a way that is understandable, relevant, and emotionally appealing—thus actively contributing to the **customer experience** and purchasing decision.

Grafik: Zusammenwirken von ERP, PIM, DAM und AI zu PXM

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How Companies Use PXM, PIM, and AI to Create High-Converting Product Content

Customer expectations are changing rapidly: customers want consistent, complete, and appealing **product presentations** at all times – whether in B2B or B2C. They gather information online, compare offers, and expect product presentations that are accessible, consistent, and rich in information at all times. Those who fail to deliver will lose out. **Product information** is a central component of the digital **customer experience** and crucial for purchasing decisions.

Graphic: Woman in data chaos versus woman with PIM system

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Your PIM Path: The safe and fast way to efficient product data management

A smartphone graphic showing an online shop. Next to it, a sign with the legal symbol and a checklist.

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Bastian Busche

In today's digital world, efficiency in handling image material is crucial – especially for companies, agencies, and photographers who work with a wide variety of media on a daily basis. pixx.io, the smart media management solution from Germany, sets a good example here and offers you a modern feature that saves time and takes your media management to a new level: AI-supported face recognition.

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Facial recognition with AI: Your advantages with pixx.io for efficient digital asset management

Anyone who regularly works with large quantities of images, whether in marketing, editorial, or corporate communications, knows the problem: manually managing and tagging images is time-consuming and drains creative energy. Smart tagging and automatic image tagging by pixx.io now makes this easier than ever.

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Use Smart Tagging in pixx.io to automatically tag images

Portrait Marketing Director Kerstin Wilke

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Kerstin Wilke

With its congress halls and conference rooms, the Estrel Berlin provided the perfect setting for K5. The catering was superbly delicious and varied - making it even easier to digest the flood of information at this event.

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Recap K5 2025 by communicode

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Swen Schollenbruch

Your company's own e-commerce system has been established for many years and is closely adapted to your individual business processes. However, functions are gradually being phased out and suddenly the announcement comes that support will be discontinued. This is the opportunity for composable commerce-based systems.

Emporix logo on a dark blue background, next to it symbols of an e-commerce platform

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Composable commerce with Emporix: How to successfully switch platforms in B2B e-commerce

Jörg Schönenstein Marketing- PR-Referent und Online Marketing Manager communicode AG

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Jörg Schönenstein

PIM systems optimize product data and support the product supply chain, improve customer experiences, accelerate time-to-market and overall online marketing. PIM is your key to greater efficiency and sustainable growth.

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Using PIM systems correctly: Saving resources, time and money effectively

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Philipp Reichardt

In the world of e-commerce, efficient management of digital assets is essential to ensure consistent and high-quality product presentation. Manual maintenance of images, metadata and other digital assets can be time-consuming and error-prone. 

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Connecting CELUM & SAP Commerce Cloud - with the CELUM Connector

In the context of our specific project work, we are currently realising that we are - once again, you could almost say - experiencing a radical change in the digital transformation. Several aspects stand out here. For our customers, it is no longer just about the management and provision of information, but also about the integration of external stakeholders and the creation of digitally usable content in good quality and structure. 

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PIM system migration as an opportunity: How to make digital transformation a success

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Thomas Kopatz

SAP Commerce, formerly known as Hybris, has established itself as one of the leading ERP and e-commerce systems, particularly in the area of product data management (PDM). Hybris Product Content Management (PCM) was originally developed to efficiently manage simple product data. The system offers solid functions for categorising and maintaining product information, but was not designed to cover the complex requirements of modern product information management (PIM). 
With the impending end of life of SAP Commerce On-Premise, many companies are now faced with the question: What's next? Seize this opportunity for a forward-looking strategic realignment.

Grafik einer Zielscheibe mit einem Pfeil in der Mitte. Am Rand viele Symbole im Bezug auf SAP

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End of life for SAP Commerce On-Premise as an opportunity for strategic realignment

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Stephanie Ebbert

Accessibility in the digital space will become a legal requirement from June 2025 – at least for many companies. The Accessibility Enhancement Act (BFSG) will require B2C companies to make their websites and apps accessible from this date onwards. In this article, you can find out why digital accessibility is also important for B2B companies.

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More than a law: why-accessibility-for-digital-products-is-crucial

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With the end of support for SAP Commerce on-premise in mid-2026, many companies are facing a decisive decision: 
Online business must not be impaired, but does the existing solution still fulfil the requirements or
Can it be transformed or migrated into a future-proof scenario?

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Switching to SAP Commerce Cloud: Migration, cost reduction, and future-proofing

Replacing Hybris PCM and migrating to a future-proof SAP Commerce solution poses major challenges for many companies—especially when it comes to managing and scaling product media.

I recently participated in a discussion about scaling a delivery process for image and video data. One company faces the challenge of managing the irregular and sporadic mass delivery and distribution of thousands of product media from different agencies without disrupting normal operations for users.

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SAP Commerce: Replace Hybris PCM and migrate in a future-proof manner

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