Service Management & Operations

Safeguarding the use and operating the e-business solution

… is your highest priority. System architecture, user processes and the requirements of different hosting providers flow into our agile operating concept. Standardised and automated deployment processes and release management enable a quick and reliable reaction to special situations.

Operations

  • Consultation system architecture
  • Conception, implementation and operation of hosting solutions
  • Managed hosting at communicode
  • Cloud managed services
  • Application and server management
  • Monitoring and reporting

Service Management

  • Software maintenance
  • Individual Service Level Agreements (SLA), 24/7
  • Helpdesk