SAP SE
SAP CX Suite – Digital customer experiences reimagined
The SAP CX Suite combines leading solutions for commerce, marketing, sales, service, and customer data management in a flexible cloud architecture for a modern customer experience and flexible, maintenance-free IT solutions.
Our expertise with SAP CX Suite
SAP Commerce Cloud – Enterprise commerce for B2B & B2C
The SAP Commerce Cloud (formerly Hybris Commerce Suite) is the proven enterprise commerce solution for a consistent shopping experience for your customers. It supports companies in selling across channels, automating processes, and scaling commerce projects in a future-proof manner.
SAP Emarsys Customer Engagement – Personalized customer interaction
With SAP Emarsys, you can create personalized omnichannel experiences in real time. Being the only cross-channel customer engagement platform designed to enable targeted campaigns with personalized experiences, it increases the relevance of customer communications and delivers measurable business results.
SAP Marketing Cloud – Real-time marketing automation
SAP Marketing Cloud provides a 360° view of the customer, enabling individualized and dynamic communication in real time – for an optimal connection between commerce and marketing.
SAP Sales Cloud – More than just a CRM
With SAP Sales Cloud (formerly SAP Hybris Sales Cloud), you can link information from sales, marketing, and service to increase the effectiveness of your sales team and maximize sales opportunities. With integrated generative AI, SAP Sales Cloud supports sales automation in companies.
SAP Service Cloud – First-class customer service
The SAP Service Cloud (formerly SAP Hybris Service Cloud) ensures fast, cross-channel service processes with access to consistent and comprehensive customer data – both online and offline. AI-supported functions enable the categorization of incoming emails or the automatic summarization of cases and communications, and generate context-related responses.
SAP Customer Data Cloud – Trust as the basis for digital customer relationships
The SAP Customer Data Cloud (formerly Gigya) is SAP's proven customer identity and access management (CIAM) solution. It supports companies in building digital customer relationships based on trust and transparency. It enables companies to convert anonymous online visitors into known and loyal customers through purpose-specific data usage.
SAP expertise that creates added value
Being an experienced certified SAP partner for many years now, we combine technical know-how with a deep understanding of digital business processes. We support companies in the successful implementation and optimization of components of the SAP CX Suite to achieve seamless end-to-end processes and first-class customer experiences. We focus on individual strategies that support your business goals, strengthen digital customer relationships in the long term, and get the most out of your SAP solution.
